Dial One for Business Advancement
Every time you answer the phone for your business, you’re taking away from the very specific things that only you can do. If you’re the one in charge and you also have to answer the phones, it’s taking away from meeting with clients or completing projects. You’re losing money each time you have to answer generic questions or schedule appointments. But, someone has to do those things, right? So, who should it be?
Why You Need a Receptionist
A receptionist is an extremely important part of your process. They are the ones who help you get more work done because they’re the ones who answer the phones for you, freeing you up for more important things. Sure, you’re going to need to answer some more specialised questions, give quotes, and meet with clients, but a receptionist can screen your calls to find out which ones are things only you can do and which ones are easy to answer things that he or she can take care of for you. Things such as:
- Scheduling appointments
- Answering general questions
- Transferring calls
- Screening telemarketers or wrong numbers
Finding a Receptionist
Hiring receptionist services isn’t as difficult as you might think, but it’s something you’ll want to think about. After all, you have to make sure they are going to do the job you want them to do. You need to make sure they’re going to present an excellent image to your potential and current clients as well, right? Normally this would mean you would spend hours and days and maybe even weeks screening people to make sure they are the right one for the job. But, you don’t have time for that, right? Online services are actually taking away the necessity for you to do it at all.
Virtual receptionists actually provide you with a number of benefits above and beyond the ones you already know. Rather than having to set up a space for your receptionist to work, you just let them work where they are. That might mean that they work from home or that they work from a call centre. You don’t have to worry about having an office or cubicle or even a phone for them. All of that is taken care of from their end and that makes things a whole lot easier for you.
Your Business, Your Rules
You get to make all of the rules and all of the instructions regarding your business. You get to set up questions and answers, rates and a whole lot more and your receptionist takes care of things for you, but you don’t have to pay a fortune for someone that is only working part of the time. You don’t have to worry about them sitting there doing nothing when clients walk in. Instead, you just have someone at the other end of the phone line to take care of things for you. Your business looks and sounds more professional because the boss isn’t answering the phone and you get more time to do the things that are actually making you money. It’s a win-win.